Privacy Policy

Who we are

Atelier Car Care is a sole-trader mobile car detailing business operating across Stamford, Cambridge, Rutland and surrounding areas in the United Kingdom. Our website address is ateliercarcare.co.uk.

For any privacy-related enquiries, please contact us at info@ateliercarcare.co.uk.

What data we collect and why

We collect personal data only when you actively provide it to us. This includes:

• Contact form submissions — your name, email address, phone number and message, collected via Formspree to allow us to respond to your enquiry.
• Website analytics — anonymised usage data (pages visited, session duration, device type) collected via Google Tag Manager and Google Analytics to help us understand how visitors use our site. No personally identifiable information is collected through analytics.

We do not sell, rent or share your personal data with third parties for marketing purposes.

Cookies

Our website uses cookies in the following ways:

• Google Analytics — sets cookies to measure anonymous traffic statistics. You can opt out via your browser settings or by using the Google Analytics opt-out browser add-on.
• Google Tag Manager — manages the above tags and may set its own cookies for tag firing purposes.

No cookies are set for advertising, retargeting or third-party tracking beyond the above.

Third-party services

We use the following third-party services that may process data on our behalf:

• Formspree (privacy policy) — processes contact form submissions and forwards them to us by email.
• Google Analytics / Google Tag Manager (privacy policy) — provides anonymised website analytics.
• Google Maps — embedded maps on our site are served by Google and subject to Google's privacy policy.

How long we keep your data

Contact form enquiries are retained in our email inbox for as long as the business relationship is active or until you request deletion. Analytics data is retained for 26 months in accordance with Google Analytics defaults.

Your rights

Under UK GDPR and the Data Protection Act 2018, you have the right to:

• Request access to personal data we hold about you.
• Request correction of inaccurate data.
• Request erasure of your data (the "right to be forgotten").
• Object to processing of your data.
• Request restriction of processing.
• Lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

To exercise any of these rights, please email us at info@ateliercarcare.co.uk. We will respond within 30 days.

Security

Our website is served over HTTPS. Contact form data is transmitted securely via Formspree's encrypted API. We take reasonable steps to protect personal data from unauthorised access, loss or disclosure.

Changes to this policy

We may update this privacy policy from time to time. The date at the top of this page reflects when it was last revised. Continued use of our website after changes constitutes acceptance of the updated policy.